INTRODUCTION TO VIVAI

Design Remarkable Customer Moments

We create unforgettable experiences with VIVAI, offering:

• Faster response times: No waiting on hold or for a service representative.
• 24/7 availability: VIVAI never needs breaks.
• Consistency and accuracy across interactions.
• Scalability and cost-effectiveness: Handles multiple customer interactions simultaneously
• Multilingual support for seamless communication in various languages.
• Personalization: Learns from each interaction, providing tailored responses.

The AI-powered chatbot maintains its composure even in challenging circumstances without exhibiting any signs of frustration or anger

Advanced AI for Customer Service:

Our AI chatbot has improved with natural language processing (NLP) and machine learning, understanding complex queries and providing personalized responses. Emotion recognition is now better than ever. The bot can respond in more than 99+ languages , including uncommon ones with different alphabets or syntax, such as Arabic, Chinese, and Greek, ensuring seamless communication with international clientele without encountering any obstacles.

As chatbot AI evolves, it's inevitable that customer support will be enhanced by AI tools. That's why our solution can easily adapt to business needs and the best current LLM on the market. We have the capability to switch to any suitable AI model (Grok, Llama, Gemini, Copilot, etc).
You will witness noticeable improvements from the initial days of implementation, without any AI hallucinations.